RNG Sucks. Need fixing. I'm so done. Fml. KMRN. 12 Emp Box, 10 Rad Gems with all HR. 1 Class gem and 1 Class gem key frag. Lost my Rad Gem out of a bug. Gets a 1 Star, Health regeneration for my Boomeranger Class Gem. Losin my Stellar Face nowhere. (Not loot collected, trashed or anything else) bugged. These all things happened today. :) Who else have "A Worse-Combo Luck" in a day?
Losing items isn't really a thing we've seen happening. Reach out to support and explain what was lost and when it was lost so they can check it out.